RAG Case Studies¶
Real-world examples of RAG system implementations and their outcomes.
Enterprise Knowledge Base¶
Challenge¶
- Large volume of internal documentation
- Multiple document formats
- Need for real-time access
- Security requirements
Solution¶
- Implemented hybrid chunking strategy
- Used domain-specific embeddings
- Built custom reranking pipeline
- Integrated with SSO
Results¶
- 80% reduction in search time
- 90% accuracy in retrievals
- Improved employee productivity
Customer Support System¶
Challenge¶
- High volume of support tickets
- Need for consistent responses
- Multiple product lines
- Multiple languages
Solution¶
- Implemented multilingual embeddings
- Built product-specific indexes
- Created response templates
- Integrated feedback loop
Results¶
- 60% faster response time
- 40% reduction in escalations
- Improved customer satisfaction
Technical Documentation¶
Challenge¶
- Complex technical content
- Frequent updates
- Version control requirements
- Code snippets and diagrams
Solution¶
- Implemented version-aware indexing
- Built code-specific chunking
- Created diagram extraction pipeline
- Integrated with Git workflow
Results¶
- 70% faster documentation searches
- 85% accuracy in code snippet retrieval
- Improved developer experience